We are only accepting Paynow / Paylah. Kindly contact us for any enquiry. Thank you.
Why are there always no stock?
We have listed whatever we can sourced, on our website. However, a large number of listings are not selling well, hence we'll ship in only there's pre-order. This is to ensure freshness of our products. Typically takes about 2 to 3 weeks.
Can I pick the items from your store?
We do not have any sales person at our warehouse as we are running about fulfilling orders and corporate matters. That is why we provide free delivery for all orders. Sometimes, we might even send your purchase on the same day, if we happen to be around your area.
Are your products authentic?
Our products are 100% genuine as they are sourced from authorised and reputable agents/distributors locally and overseas.
How can your products be so cheap?
Conventional retail stores have to maintain certain level of profit margins to pay for retail space, salary to salesperson and stock-up capital. We have cut down on these costs by leveraging on e-commerce. The stiff competition online has also pushed us to review our prices periodically, ensuring you get the best value.
Are your prices inclusive of delivery?
Yes, delivery is free within Singapore.
Do you ship Internationally?
No, we are not shipping out of Singapore at the moment.
Why are there no reviews of you online?
You may read about us on http://www.ebay.com/usr/princessfragrance from our satisfied customers. We are currently upgrading our social media platforms and hope to bring you more updates soon.
Nevertheless, we hope to take this opportunity to highlight the business policy at Fragrance.Sg is "Customer First, Business Second" and if there are any issues or product quality that we may have overlooked, kindly send us an email.
Site & Payment Security
Our online platform is supported by a US listed company and we adhere to all security standards required. We do not collect or store any credit card information as the transaction is handled by Stripe.